Mystery Shopping is the common and effective method to measure quality of service, or to gather specific information about products and services.

The mystery shopper visits the selected stores with an objective previously determined by the client.

Shopper will behaves like as a real customers and makes inquires, asks for help, makes contact with the staff and after leaving the store the experiences are laid down into a written report.

Why Evaluate

  • Years experienced in Mystery Shopping
  • Successfully coverage various sector industries
  • Support 60 cities to improve service quality
  • Supported by 5.000 talent ready around Indonesia
  • Certified Member of MSPA
  • Advanced Client Reporting
  • Dashboard powered by Checker