Our best assets is our mystery shopper, our most valuable resource. We believed outstanding results can be achieved through professionalism and teamwork. We carefully select our mystery shoppers, train them extensively, always seek a direct line to them and are always available to answer their questions.

We employ mystery shoppers as a freelancer who will work anonymously and pose as ordinary customers. Mystery shoppers will evaluate the business of our clients based on their experience through visits, telephone calls or online assessments. We then ask mystery shoppers to complete questionnaires that provides a detailed picture of their own customer experience.